News - - Results of questionnaires
April 26, 2016
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Results of questionnaires

We have received 15 questionnaires back this month. 100% genuine positive feedback.

Some of the comments were:

Mary young was outstanding.  Service was excellent as up against deadline date.  Completed on time.  Yes certainly happy to recommend.  N & J P, Cheltenham

Thank you Simon and his staff for coming to our home to deal with our business.  Mr & Mrs B, Cheltenham

We really are pleased that 100% of the respondents answered 'yes' to the following questions:

Reception : did you receive a friendly response?

Telephone : when you rang in, did you get a friendly and prompt response?

Letters: were they free of jargon?

Service : was your work carried out as speedily as you would have wished?

Outcome : did this match your expectations?

Would you be happy to recommend us to your friends or family?

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