Simon Greener, director with responsibility for conveyancing and now the Senior Reporting Officer for CQS, said ‘We have for many years worked to the highest standard in providing residential conveyancing services to our clients. It is a recognition of those high standards achieved by Hilary Banister and her team that we have received this accreditation’.

The Law Society say that:

The Conveyancing Quality Scheme (CQS) provides a recognised quality standard for residential conveyancing practices.  Membership establishes a level of credibility for member firms with stakeholders (regulators, lenders, insurers and consumers) based upon:

• the integrity of the Senior Responsible Officer and other key conveyancing staff.
• the firm’s adherence to good practice management standards.
• adherence to prudent and efficient conveyancing procedures through the scheme protocol.

This scheme will create a trusted community which will deter fraud – year on year we will drive up standards.

The scheme is only open to members of the Law Society who meet the demanding standards set and has the support of the Council of Mortgage Lenders, the Building Societies’ Association, the Legal Ombudsman and the Association of British Insurers.

Well done to our conveyancing team, that their hard work and high standards are officially recognised.

Comments they made included:

‘We saw examples of feedback from clients that were extremely positive about the care they had received….feedback is routinely sought from clients. We read through the returns which were very positive.

A sample of cases was reviewed during the visit. The files were found to be in excellent order and the records comprehensive.

There is evidence that the firm takes training seriously…

We commend the firm for the quality of its personal injury work and its approach to practice.

Mr & Mrs I L,London

Couldn’t have asked for a better service – an excellent service provided by a friendly and responsive company.

Mr M,Cheltenham

Everything was made very clear, and your staff were friendly and helpful.

Mrs E D, Painswick

Would you kindly pass onto Angela our sincere thanks.  She has been exemplary in every way, always clear precise and quick with her replies to some of our layman’s questions.  We doubt that we could have found someone more diligent, so pleasant and to possess a great sense of humour which I have tested.

Mr & Mrs M F,Gloucester

You and your staff dealt with the matter in a friendly and efficient manner at all times and it was a pleasure working with you.  The final result was due to your negotiations resulting in a payment as good as we could have expected …  I will have no hesitation in using Davis Gregory again …. or recommending them to my friends.

Mr M M, Stroud

Thank you very much for a great service, the outcome was much more than expected.

Mr P B, Cirencester

Can I just say Hilary remained incredibly professional when under severe pressure from all sides. 

Mr I L,London

We are delighted to have sponsored Charlton Rovers Under 9s which has enabled them to purchase hoodies.  The team play in the Cheltenham Youth Football League and are based in Charlton Kings.  Some of the players have been training together since they were 5 years old and this is their first season in competitive league games.  They have done incredibly well this season, winning 15 games, drawing 5 and losing only 1.  Congratulations to them.